Frequently Asked Questions
Find answers to common questions about our premium audio and visual solutions.
How do I connect my ULTIMEA soundbar to my TV?
You can connect using HDMI ARC/eARC, Optical, or Bluetooth. For the best audio quality, we recommend using high-speed HDMI cables.
Do your projectors support 4K resolution?
Many of our projectors support 4K input decoding and deliver high-definition native resolution for a cinematic viewing experience.
Can I control my device with a universal remote?
Yes, most ULTIMEA devices are compatible with universal remotes using standard CEC protocols or specific infrared codes.
Is a firmware update necessary for my device?
We regularly release firmware updates to improve performance and add features. Check our support page for the latest versions.
Do the soundbars come with a wall-mounting kit?
Yes, most of our soundbar models include a wall-mount bracket and all necessary hardware in the box.
What is the warranty period for ULTIMEA products?
All ULTIMEA products come with a standard 12-month warranty covering manufacturing defects.